FREE online directory of all services within North East Lincolnshire
Services4Me also has a wide range of signposting and advice and information that may meet your needs, please browse the directory and explore the tools available to you for FREE.
You can also complete an on-line self assessment on the Services4Me website that can be sent directly to the Single Point of Access – choosing this option does not mean you have to share this information with us. You may prefer to manage your own needs.
A suite of 20 iPad Kiosks within all GP Practices and growing community venues have now been implemented for greater access to Advice & Information and signposting information. Read our full press release >HERE<.
What is Services4Me?
Services4me was launched in 2012 to respond to the growing need to bring together information, advice and support to help people understand and access adult social care and health services online. It is part of a drive to help achieve and maintain independence; ensuring that individuals have as much choice and control as possible when considering services to support their needs.
It also provides an online ‘self assessment’ tool which allows individuals to be much more involved in the process of assessing, determining and positively managing their on-going ‘needs’.
The website, ‘Services4.me.uk’, is managed and delivered by focus independent adult social work. It is a partnership initiative with all the key agencies in the area; CCG, the council, the carers centre, Voluntary Action North East Lincolnshire (VANEL) and other voluntary and community organisations coming together to ensure that it provides the best and most effective advice and support.
It has been developed as an easy to use, interactive platform which offers an online, one-stop directory; providing information and signposting to services, events and activities for adult social care, health care, wellbeing, voluntary and community services right across North East Lincolnshire. Its design and approach were informed by working closely with local users, carers and other key stakeholders to understand how best to make core information accessible, easily understandable and responsive to their needs. This engagement with users and interested parties is on-going to ensure that future development also reflects the experiences and preferences of those who will actually use the website.
Services4me has over 900 records covering a wide range of services, products and events. The directory can be easily accessed and all of its content is free. The listings within the online directory are managed and validated by the focus Services4Me team; they constantly review and assess the directory and look for opportunities to extend and improve it to provide information across the widest possible range of relevant services and activities. Providers and suppliers are also encouraged to regularly review and update their listings so that information is relevant and accurate. As well as encouraging users, carers and the wider public to access the website via their own technology (PC, tablets, phones etc.), we are also currently developing a range of ways to provide easy access to the website in public places. Including a new mobile responsive site design. A suite of 20 iPad kiosks within all GP practices and growing community venues have now been implemented to support this.
What is an e-Market Place & Online Personnel Budget Manager?
As part of the range of tools being made available via Services4me, an online ‘personal budget manager’ is being developed as an innovative solution to provide the means to enable service users to embrace personal budgets, choice, control and independence. The Online Personal Budget Manager (OPBM) provides service users with a way to search for services/goods and engage with providers to secure services to meet their identified needs. It will allow the individual to:-
The OPBM also enables the organisations commissioning adult social care and health services to:-
A major benefit for using an Online Personal Budget Manager is promoting and being part of an emerging local economy.
The tool is currently being developed and will be tested and piloted in 2014-15.