Single Point of Access

01472 256256 is the number to ring for non emergency health, social and mental health support in North East Lincolnshire.

When to call the SPA:

Lines are open 24 hours a day, 365 days a year.

What is the SPA?

The SPA is a team of qualified and unqualified staff from different professional backgrounds (including Nurses, Social Workers, Occupational therapists and Mental Health practitioners) with specialist local knowledge about the health, mental health  and social care services available to you.

What to expect when you ring the SPA?

You will be given some options to choose from, this enables us to quickly divert your call to the person best able to help you.

Then you will be asked some questions to help to clarify your query, after this, your query will be resolved or passed through for further specialist support.

All staff within the SPA will, with your permission access your health and social care record.

What type of support is available?


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Focus independent adult social work C.I.C.
Registered number 8604885
VAT registration number: 169 4302 96
A company limited by guarantee, registered in England and Wales
Registered office: Heritage House, Fisherman’s Wharf, Grimsby, DN31 1SY

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