Report neglect or abuse

Safeguarding Adults

If you need to raise a Safeguarding Adults concern, please call 01472 256 256. This number is available 24 hours a day, 365 days a year.

All adults (aged 18 years and over) should be able to live free from harm and abuse, and have their rights and choices respected.

The Care Act 2014 has made Safeguarding Adults a statutory duty and requires Local Authorities to do a number things to make sure that people who may be more vulnerable are protected from abuse.  These include:

The Local Authority must also make enquiries or cause them to be made (Section 42 – The Care Act 2014) where an adult:

Abuse may include instances of: Physical abuse, Domestic violence, Sexual abuse, Psychological abuse, Financial or material abuse, Modern slavery, Discriminatory abuse, Organisational abuse, Neglect and acts of omission, Self-neglect

The person carrying out the abuse could be a relative, a partner, someone paid to provide care and services or even a volunteer, a neighbour, a friend or a stranger.  Often the person carrying out the abuse is someone close to the  adult and could be someone who is loved and trusted by them.

Sometimes people can abuse without actually knowing it; where they may think they are caring for someone, but may not know how to do it properly or some people will deliberately abuse adults they see as an easy target.  Abuse can be accidental or a deliberate act, either way advice is available.

All you need to do is share your concerns with us – your call could make a difference.

The Safeguarding Adults Team

In North East Lincolnshire, the Safeguarding Adults Team at focus undertake the duties outlined by Section 42 of the Care Act 2014 on behalf of North East Lincolnshire Council.

To undertake this role we have established a multi-disciplinary team of professionals with a wide range of experience across the health and social care sector.  The team operate a duty system for the screening of referrals and the initiation of any enquiries that need to take place.  The team also take part in and/or co-ordinate any subsequent statutory or non statutory safeguarding enquiries that take place. The Safeguarding Adults Team operates within the multi-agency safeguarding partnership that is well established within North East Lincolnshire.  The primary function of the Safeguarding Adults Team is to provide a response to allegations of abuse in line with Section 42 of the Care Act 2014.

Making a referral

If you are a member of public we would ask you to contact us by telephoning 01472 256 256 to discuss your concerns.

Safeguarding Children information can be found here >

More information about Safeguarding in North East Lincolnshire can be found at



A4 Safeguarding

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